The Huge Task of Shopping Mall or Department Store Cleaning


Proper maintenance of a shopping mall or department store is a huge, complicated task. In addition to managing and meeting the expectations of your customers, you also have tenants to satisfy. Both of these groups have certain expectations as regards cleanliness. To meet these expectations, you need exemplary janitorial services.

Appearance is Everything

Competition is fierce. Not only do malls have other brick and mortar establishments to worry about, they also have to compete with online merchants.

Retail shoppers have certain expectations as regards cleanliness. They expect retail establishments to, at a minimum, meet the following guidelines:

  • Fresh, clean smell
  • Good lighting
  • Neat and orderly product displays
  • Orderly counter space at checkouts
  • Restrooms clean and fully stocked

For your shoppers, this is less a matter of hygiene (though that's important, too), and more related to what a clean retail environment makes them feel. Specifically, shoppers feel safer in a clean environment. They have greater faith in the store, and in its employees. They also feel more valued as customers. In turn, they offer you greater loyalty.

Hiring a Professional Cleaning Service Makes it Easy

Professional cleaning companies have the equipment and supplies, as well as the trained personnel, to keep your facility sparkling and your customers happy. A good commercial cleaner has the licensing and insurance that protects you and your facility in the event any problems arise. You don't have to worry about hiring and training anyone, dealing with payroll issues or providing benefits. If someone calls in sick, you don't need to worry about covering a shift. All of the hassles belong to the cleaning company, not to you.

Most cleaning companies have specialties. Some specialize in cleaning healthcare facilities, others in financial institutions, still others focus solely on residential cleaning. Retail cleaning is no different. These crews have the experience to handle a job as large as a shopping mall, and the personnel to make it happen.

The Cost of Hiring a Commercial Cleaning Company

Costs for commercial cleaning vary widely, though typically companies charge either by the hour or by the size of your building, with discounted rates offered to larger facilities.

Hourly rates generally range between $20 and $50 per hour. If the company charges by size, rates range between $0.05 and $0.20 per square foot. Deep cleaning, such as floor polishing and window washing, usually comes at a higher rate.

The company should offer you a contract. Before signing, make sure the contract includes a cancelation clause. This protects you in the event you are unhappy with the vendor's service.

Requesting a Free Quote

With so many variables in cost, coming up with an estimate requires a bit of information from you. Before requesting a quote, answer the following questions:

  • How often do you need them to clean?
  • How many square feet is the area to be cleaned?
  • How old is the building, and what kind of shape is it in?
  • Do you have a daily traffic estimate for your facility?
  • Do you have any special cleaning requests?

Once you answer these questions, request a free quote from at least two or three companies to compare prices.

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